PB + J’s Septic Inspections
Effective Date: 01/01/2024

At PB + J’s Septic Inspections, your privacy and the protection of your personal information are important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Phone number

  • Email address

  • Property address

  • County location

  • Septic system details

  • Any information submitted through our online forms

  • Information provided through phone calls, text messages, or email

Our website (hosted on Squarespace) may also collect limited technical information such as browser type, IP address, and site usage data for analytics purposes.

How We Use Your Information

The information we collect is used solely for legitimate business purposes, including:

  • Scheduling septic inspections

  • Confirming appointments

  • Providing inspection services

  • Communicating service updates

  • Maintaining internal documentation and records

  • Responding to inquiries

We do not sell, rent, or trade your personal information.

Text Messaging Policy

If you provide your phone number and consent to receive text messages, you may receive service-related communications such as:

  • Appointment confirmations

  • Scheduling updates

  • Service reminders

  • Follow-up communication

You may opt out of receiving text messages at any time by replying:

STOP

After you send STOP, you will no longer receive text communications from us.

We do not send promotional mass marketing text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.

Sharing of Information

We do not share, sell, or disclose your personal information to third parties.

Your information is used only by PB + J’s Septic Inspections to provide the services you request.

We may disclose information only if required by law or legal obligation.

Data Security

Customer information submitted through our website is transmitted securely via Squarespace and delivered to our business email.

Customer records are maintained in secure business systems, including email, scheduling software, and internal documentation systems.

We take reasonable administrative and technical measures to protect your information from unauthorized access.

Data Retention

We retain customer information only as long as necessary to:

  • Provide inspection services

  • Maintain business and tax records

  • Comply with applicable laws and regulations

Contact Information

If you have questions about this Privacy Policy, please contact:

PB + Js Septic Inspections LLC
Pat@pbjseptic.com
920-525-1040
pbjseptic.com